Privacy Policy

Privacy Policy

Last updated: 31st Dec 2025

1. Who We Are

Dumb Ox Learning International is an online school providing educational classes for students aged 9–18.
If you have any questions about this policy, you can contact us at:
Email: dumboxlearning@gmail.com

2. What Information We Collect

We only collect information that is necessary to run our courses safely and effectively. This may include:

• Parent/guardian name and email address
  
• Student’s name, age, and year group
  
• Payment and billing information (processed securely by third-party providers)
  
• Class attendance records
• Communications sent to us (emails, messages, or forms) 

We do not knowingly collect more personal information than is needed.

3. Children’s Data

We take children’s privacy very seriously.

• Students under 18 must be enrolled by a parent or legal guardian
  
• Parents/guardians provide consent for their child’s data to be used
  
• We do not sell or share children’s personal data for marketing purposes 

4. How We Use Information

We use personal information only to:

• Deliver online classes and educational services
  
• Communicate with parents/guardians and students
  
• Manage enrolments, payments, and schedules
  
• Meet legal and safeguarding requirements to protect children and young people 

5. How We Store and Protect Data

• Data is stored securely using trusted online systems
  
• Access is limited to authorised staff only
  
• We take reasonable steps to protect information from loss, misuse, or unauthorised access 

6. Sharing Information

We do not sell personal data.

We may share limited information with trusted service providers (such as payment processors or online classroom platforms) only where necessary to run our services. These providers are required to handle data securely.

In the event of a safeguarding concern, personal information may be shared where this is needed to protect a child or young person. This may include relevant authorities or professionals. Information will only be shared when necessary and appropriate.

7. Online Classes and Recordings

• Some classes may be recorded for safeguarding or educational purposes
  
• Parents will be informed if sessions are recorded
  
• Recordings are stored securely and not shared publicly 

8. Your Rights

Parents and guardians have the right to:

• Request access to their child’s personal data
  
• Ask for corrections to be made
  
• Request deletion of data where appropriate 

To make a request, please contact us using the details above.

In some situations, requests may be limited where responding could place a child at risk or affect a safeguarding concern.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on our website.

10. Contact Us

If you have questions or concerns about privacy or data protection, please contact:
Email:dumboxlearning@gmail.com